House Rules
We are pleased to welcome you a pleasant stay in our camp.
To ensure a pleasant stay for all the guests, we invite you to follow the house rules:
- The camper takes the control number at the reception, which he has to keep exposed in a visible place in the allocation unit during all stay in the camping. Control number is for entering and exiting the camping and it can be used for one car only, your own. You are kindly asked to take good care about the number, do not loose it or damage it. In case of the control number missing or damaging, we will be obliged too charge you for a new control number.
- The payments can be made from 07.00 am to 12.00 pm for the departures on the same day, and for the departures on the day after, those can be made from 12.00 pm to 20.00 pm. The check out of the camping pitches is valid untill 12.00 pm, for mobile homes untill 10.00 am. For a later arrival or earlier departure in the mobilehomes and villas, the entire pre-booked and confirmed amount will be charged. For any further permanence extension one more day will be calculated. The camper receives the bill for the settled invoices.
RESERVATIONS
The reservation of a camping place / parcel can be done over the e-mail or directly on the reception of the camp.
On the recieved request, we will answer to the quest as soon as possible, according to the availability.
The reservation fee amounts to 220,00 kn (30€) per parcel and it will not be reduced from the final bill.
PAYMENT OF THE RESERVATION
Payment of the reservation fee can be done:
- With bank transfer. Our bank details are:
M.J. Commerce d.o.o.
Jurja Dalmatinca 17, 22243 Murter
PRIVREDNA BANKA ZAGREB DD.
IBAN: HR 88 2340 0091 1100 5490 8
SWIFT CODE: PBZ GHR2X
*Please send us a copy of your payment to our e-mail adress: info@murter-slanica.hr as soon as the payment is done.
- The reservation can also be done directly on the reception of the camp. In this case, the fee can be payed by cash or card.
After your payment is visible on our account, we will send you the final reservation confirmation.
Reservation must be confirmed 10 days before arrival on the mail or phone call.
With reservation we confirm the specific camping place number, but we are keeping our right to change and giving the different number.
CAMP – ARRIVAL / DEPARTURE
Late arrival: we will keep the reserved parcel for the guest untill 12 o'clock the next day, but we will charge the entire reserved period. If the guest didn't show up untill 12 o'clock, we keep the right to re-sell this camping place.
Earlier departure: if there is not a valid reason for shortening the staying, the guest is obligated to pay the total amount for the whole period of the reservation.
Later departure: for staynig after 12 o'clock, another day will be charged.
On the day of the departure, a camping place must stay clean and tidy, evenual hollows must be properly covered, by respecting the enviroment.
Every change; arriving later or leaving before than agreed with reservation, must be reported on time to the reception of the camp Slanica.
CHANGING OR CANCELATION OF THE RESERVATION
Changing of the term of arrival and departure is possible only by written e-mail, and it is valid only if it has written confirmation from the reception of the camp.
Cancelation of the reservation is possible to do over the e-mail, latest 30 days before arrival date.
In case of cancelation, the guest does not have right of return of reservation fee amount.- It is forbidden for the campers to change the camping pitches on their own will, without the camping reception staff permission.
- Camp Slanica does not take any responsibiliy for the missing or damaged belongings of the campers, or for possible accidents or injuries in the camp which have been provoked by the camper's personal negligence.
- The maximum speed allowed is 20 km/h.
Follow the house rules in the toilets. (symbols and signs)